The SOAR Initiative
A Catalyst for Employment and Economic Expansion in Africa
SOAR - Sustainably Outsourcing Africa’s Resources
To the Esteemed Governments of Africa,
Africa stands on the precipice of a transformative opportunity, one that can elevate the continent’s standing on the global economic stage while simultaneously addressing its most pressing challenges: unemployment and economic stagnation. The SOAR Initiative, led by Sean Ilenrey-Okoruwa, offers an unprecedented path to economic expansion through the strategic development of the business process outsourcing (BPO) sector. This initiative has the potential to position Africa as the global hub for BPO, generating millions of jobs and unlocking vast economic growth for African nations.
The Case for SOAR:
As one of the world’s youngest continents, with a median age of just 19 years and a rapidly growing working-age population, Africa is uniquely positioned to tap into the BPO market, which is projected to reach over $1 trillion globally by 2050. The SOAR Initiative centers on harnessing this demographic advantage by creating a robust BPO ecosystem that provides not only jobs but also long-term career opportunities in high-demand fields like customer service, IT support, finance, and human resources.
In addition to providing direct employment opportunities, the SOAR Initiative will drive a broader economic impact by:
Attracting Global Investments: By creating a favorable business environment for BPO companies, African nations can attract international corporations seeking cost-effective, skilled labor.
Developing a Skilled Workforce: Investing in education and vocational training tailored to the BPO industry will enhance Africa’s competitiveness in the global market.
Fostering Economic Diversification: A thriving BPO sector will reduce Africa’s reliance on traditional industries, creating a more resilient and diversified economy.
Why Sean Ilenrey?
Sean Ilenrey’s unique qualifications and deep understanding of the global BPO industry make him an ideal leader for this initiative. As a Nigerian-American executive with over 20 years of experience in customer experience and BPO, Sean has worked across multiple continents, including Latin America and the Philippines. He has firsthand knowledge of the strategies and infrastructure needed to establish successful BPO hubs, having managed multi-million dollar BPO accounts and launched departments in high-growth regions.
His accomplishments include:
Building and managing BPO departments that generated over $250 million annually.
Spearheading the launch of a centralized Workforce Planning and Real-Time Analytics department in Hermosillo, Mexico, contributing to the region’s growth as a BPO destination.
Providing executive leadership for Fortune 500 companies and multi-billion-dollar tech firms, underscoring his credibility and ability to navigate complex global business environments.
Sean’s passion for providing jobs to Africa is deeply personal. As someone of Nigerian descent, he is committed to leveraging his experience and network to empower African nations by creating sustainable employment and business opportunities for millions of people. His vision for Africa as a global leader in BPO will not only help alleviate unemployment but will also foster a culture of innovation, leadership, and economic self-sufficiency.
A Call to Action
By supporting the SOAR Initiative, African governments can unlock vast opportunities for their citizens. This will be a long-term investment in both human capital and economic growth. The initiative will:
Reduce unemployment by directly creating millions of BPO jobs.
Generate substantial foreign direct investment as global companies seek to outsource operations to Africa’s emerging BPO hubs.
Build a sustainable, skill-based economy that will serve as a model for other developing regions.
Africa’s future as the global leader in BPO is within reach. The SOAR Initiative represents a clear, actionable plan to make this vision a reality by 2030. It is time to act and bring about the change that will position Africa not just as a participant in the global economy, but as a leader in it.
We urge the African governments to take bold steps in collaboration with Sean Ilenrey to realize the potential of the SOAR Initiative and secure a prosperous, job-rich future for the continent.
